Refund Policy
REFUND POLICY
Last Updated: June 2026
At VOLTRA FIT, we are committed to providing premium products and a great shopping experience. If you are not completely satisfied with your purchase, we are here to help.
Return Window
You may request a return within 14 days of receiving your order.
To be eligible for a return, items must be returned within this period and meet the conditions outlined below.
Return Conditions
To qualify for a return:
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Items must be unworn, unused, and unwashed.
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All original tags must remain attached.
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Products must be returned in their original packaging.
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Items must be in resalable condition.
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Proof of purchase is required.
Returns that do not meet these conditions may be refused.
How To Request A Return
To initiate a return, please contact our support team at:
Please include:
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Your order number
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Your full name
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The reason for the return
Our team will provide you with return instructions.
Refunds
Once your returned item has been received and inspected, we will notify you regarding the status of your refund.
If approved, your refund will be issued to the original payment method.
Please allow 5–10 business days for the refund to appear in your account, depending on your payment provider.
Return Shipping Costs
Customers are responsible for return shipping costs unless the item received is defective, damaged, or incorrect.
Original shipping fees are non-refundable.
Damaged Or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.
We may request photographs of the item to assist with the resolution process.
Non-Returnable Items
The following items cannot be returned:
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Gift Cards
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Final Sale Items
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Products marked as non-returnable
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Items returned in a used or damaged condition
Contact Us
If you have any questions regarding returns or refunds, please contact our support team:
Email:
VOLTRAFIT.HELP@GMAIL.COM
VOLTRA FIT
Built For Progress. Designed For Performance.
Important Notice
Please do not return any items without first contacting our customer support team.
Returns sent without prior approval and return instructions from VOLTRA FIT may not be accepted or processed.
Before returning any item, you must contact us at:
Our team will review your request and provide the correct return instructions and return address if your return is approved.
Returns sent independently or to an incorrect address without prior authorization may be refused and returned to the sender.