FAQs
FREQUENTLY ASKED QUESTIONS
Orders & Payments
How can I track my order?
Once your order has been shipped, you will receive a confirmation email containing your tracking information. You can use this information to monitor your shipment's progress.
Can I change or cancel my order?
We process orders quickly to ensure fast delivery. If you need to make changes or cancel your order, please contact us as soon as possible. We cannot guarantee modifications once an order has entered processing.
What payment methods do you accept?
We accept major credit and debit cards, PayPal, and other secure payment methods available at checkout.
Shipping
How long does shipping take?
Processing times typically take 1–3 business days. Shipping times vary depending on your location and the selected shipping method.
Do you offer international shipping?
Yes, VOLTRA FIT ships to multiple countries worldwide. Shipping availability and delivery times may vary by destination.
How much does shipping cost?
Shipping costs are calculated at checkout based on your location and selected shipping option.
Returns & Exchanges
What is your return policy?
We accept returns within the period stated in our Return Policy. Items must be unworn, unwashed, and returned in their original condition with all tags attached.
Can I exchange an item for a different size?
If available, we will do our best to assist with size exchanges. Please contact our support team for assistance.
When will I receive my refund?
Once your return has been received and inspected, refunds are typically processed within 5–10 business days to the original payment method.
Products & Sizing
How do I choose the correct size?
Please refer to our Size Guide for detailed measurements and fit recommendations.
Are VOLTRA FIT products true to size?
Most of our products are designed to fit true to size. If you are between sizes, we recommend reviewing the specific product sizing information before purchasing.
How should I care for my activewear?
For best results, wash garments inside out in cold water and avoid high heat when drying. Always follow the care instructions provided on the garment label.
Contact & Support
How can I contact VOLTRA FIT?
You can reach our support team anytime at:
How quickly will I receive a response?
Our team aims to respond to all enquiries within 24–48 business hours.
Do you offer customer support on weekends?
Support enquiries submitted during weekends or holidays will be answered on the next business day.
Still have a question?
Our support team is always happy to help.
VOLTRA FIT
Built For Progress. Designed For Performance.